Shipping Policy

Last Updated: August 14, 2026

Thank you for shopping with 3DSendIt LLC. We carefully package each order to help ensure your items arrive safely and in good condition.

Most in-stock orders are prepared for shipment within 1–3 business days.

Some products are made to order or require longer print times. Processing times for these items may vary depending on product size, print duration, customization, material availability, and current order volume.

Custom and personalized orders may require additional production time. Estimated timelines may be provided before production begins.

Shipping charges are calculated at checkout based on factors such as:

• Package size and weight
• Shipping destination
• Selected shipping service
• Available carrier rates

Customers can review available shipping options and costs before completing checkout.

Orders may be shipped using carriers such as:

• USPS
• UPS
• Other available carriers when appropriate

The carrier and service used may depend on the size, weight, destination, and shipping option selected at checkout.

Delivery estimates shown at checkout are provided by the shipping carrier and begin after the order has been processed and transferred to the carrier.

Carrier delivery estimates are not guaranteed by 3DSendIt.

Delays may occur because of weather, holidays, carrier disruptions, incorrect addresses, or other circumstances outside our control.

When tracking is available, tracking information will be provided after your order ships.

Please allow time for the carrier's tracking system to update after a shipping label is created.

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review your shipping information carefully before submitting your order.

If you notice an address error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment or has been transferred to the carrier.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

If your order arrives damaged, please contact us as soon as possible.

Please include:

• Your order number
• Photographs of the damaged product
• Photographs of the shipping box or packaging
• A brief description of the damage

Please keep the product and original packaging while the issue is being reviewed, as they may be required for a carrier claim.

If tracking indicates that a package is delayed, please allow the carrier reasonable time to complete delivery.

If a package appears to be lost, contact us and we will help review the tracking information and determine the appropriate next steps.

A package marked as delivered by the carrier may require investigation with the carrier before a replacement or refund can be considered.

Some 3DSendIt products are manufactured after an order is placed. These products may have longer processing times than standard in-stock items.

Custom projects, replacement parts, prototypes, and personalized products may have individually quoted production and shipping timelines.

When possible, multiple products from the same order may be packaged together.

Large orders or products with significantly different sizes may be shipped in multiple packages. If an order is divided into multiple shipments, additional tracking numbers may be provided.

International shipping availability may vary by destination and product.

Customers are responsible for any customs duties, import taxes, brokerage charges, or other fees imposed by the destination country unless otherwise stated during checkout.

If you have questions about shipping, delivery, or an existing order, please contact 3DSendIt LLC using the contact information provided on our website.

Please include your order number when contacting us about an existing shipment.